Adversity Quotient Dan Work Stress Terhadap Kinerja Pegawai Dengan Komitmen Organisasi Sebagai Variabel Intervening Pada PT. Pos Indonesia (Persero) KCU Malang
DOI:
https://doi.org/10.35130/jrimk.v8i1.506Kata Kunci:
Adversity Quotient, Work Stress, Kinerja Pegawai, Komitmen OrganisasiAbstrak
This research aims to test and analyze employee performance at PT. Pos Indonesia (Persero) KCU Malang is influenced by the adversity quotient and work stress, with organizational commitment as an intervening variable. The research method is explanatory research with a quantitative approach. The sampling method uses saturated samples. Questionnaires were distributed to 83 respondents for data collection and processed using SmartPLS 4 software. The results showed that work stress and adversity quotient did not affect employee performance but did affect organizational commitment, which impacted employee performance. Meanwhile, through organizational commitment, the adversity quotient affects employee performance but does not affect work stress.
ÂÂ
Referensi
Albarika, S., Erlina, & Karim, M. (2021). Pengaruh Adversity Quotient Dan Occupational Stress Terhadap Komitmen Organisasi (Studi pada Karyawan BUMN Generasi Milenial di Indonesia). 17(1), 27–43.
Angelica, Suprayitno, E., & Tahir, M. (2023). Pengaruh Motivasi Dan Stres Kerja Terhadap Kinerja Karyawan. 5(1), 64–71.
Astuti, D. (2022). Pengaruh Komitmen Organisasi Dan Budaya Organisasi Terhadap Kinerja Pegawai. JAMAN: Jurnal AKuntansi Dan Manajemen Bisnis, 2(2), 34–40.
Azhari, Y., Nasrun, N., & Darwin, D. (2023). Etos Kerja Sebagai Variabel Dominan Pada Model Pengembangan Kinerja Pegawai Atas Variabel Adaptasi Digital, Komitmen Organisasi, Adversity Quotient, Dan Etos Kerja. ELEMENTARY SCHOOL JOURNAL PGSD FIP UNIMED, 13(2), 226. https://doi.org/10.24114/esjpgsd.v13i2.46490
Bachmid, S., Harun, H., & Noval, N. (2023). Relationship Between Intellectual Intelligence, Adversity Quotient and Employee Performance Mediated By Religiousity. Jurnal Riset Bisnis Dan Manajemen, 16(2), 152–160. https://doi.org/10.23969/jrbm.v16i2.7176
Fadillah, A. R., Aras, R. A., & Wahyuni, S. (2022). The Effects of Work-Life Balance Towards Work Stress Among Nurses. Proceedings of the Interdisciplinary Conference of Psychology, Health, and Social Science (ICPHS 2021), 639(Icphs 2021), 232–238. https://doi.org/10.2991/assehr.k.220203.035
Fauzi, A., Nisa, B., Napitupulu, D., Abdillah, F., Utama, A. A. G. S., Zonyfar, C., Nuraini, R., Purnia, D. S., Setyawati, I., Evi, T., Permana, S. D. H., & Sumartiningsih, M. S. (2022). Metodologi Penelitian. In Suparyanto dan Rosad (2015).
Fitriantini, R., Agusdin, & Nurmaya, S. (2020). Pengaruh Beban Kerja, Kepuasan Kerja Dan Stres Kerja Terhadap Turnover Intention Tenaga Kesehatan Berstatus Kontrak Di RSUD Kota Mataram. Jurnal Distribusi, 8(1), 23–38.
Ghozali, I., & Latan, H. (2015). Konsep, Teknik, Aplikasi Menggunakan Smart PLS 3.0 Untuk Penelitian Empiris. BP Undip.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R A Workbook. Springer Nature.
Ilham, N. R., & Prasetio, A. P. (2022). Pengaruh Stres Kerja Terhadap Kinerja Karyawan Pada PT Telkomsel Area 3. Jurnal Penelitian Ipteks, 7(2), 96–104.
Juliawati, N. K. M., Aristana, I. N., & Anggreni, N. P. Y. (2022). Peran Stres Kerja Dalam Memediasi Pengaruh Beban Kerja Terhadap Turnover Intention Karyawan Pada J4 Hotel Legian Bali. Journal Research of Management, 3(3), 63–78. https://doi.org/10.51713/jarma.v3i3.86
Karlinda, A. E., Nadilla, N., & Sopali, M. F. (2022). Dukungan Organisasi, Keadilan Organisasi dan Komitmen Organisasi Terhadap Kinerja Karyawan Pada PT. Batanghari Barisan Padang. Jurnal Ekobistek, 11, 73–78. https://doi.org/10.35134/ekobistek.v11i2.318
Kazmi, S. W., & Javaid, S. T. (2022). Antecedents of organizational identification: implications for employee performance. RAUSP Management Journal, 57(2), 111–130. https://doi.org/10.1108/RAUSP-02-2020-0017
Kusumawati, S., Fa’uzobihi, Taryanto, & Irawan, P. R. (2024). The Effect of Work Stress on Employee Performance at PT . ISM Division Bogasari Flour Mils Jakarta. 8(1), 392–397. https://doi.org/10.58258/jisip.v7i1.6258/http
Lengkey, M. F., Nelwan, O. S., & Lengkong, V. P. K. (2020). Analisis Work Family Conflict Dan Stres Kerja Terhadap Kinerja Pegawai Melalui Komitmen Organisasi Sebagai Variabel Intervening Di Polda Sulut. Jurnal EMBA, 8(3), 1129–1141.
Lusiyani, A., & Helmy, I. (2020). Pengaruh Psychological Capital Terhadap Kinerja Karyawan dengan Komitmen Organisasional Sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan
Akuntansi (JIMMBA), 2(2), 155–165. https://doi.org/10.32639/jimmba.v2i2.458
Meiyrdhayanti, N., & Askafi, E. (2021). Analisis Adversity Quotient (AQ) dan Occupational Stress Terhadap Kinerja Pegawai Dengan Motivasi Kerja Sebagai Variabel Intervening (Studi Pada Pegawai PPNPN PPI Madiun). 21, 6.
Melayu, P. L., Ambarita, R., & Hanum, R. (2023). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan Pada PT. Pos Indonesia (Persero) Sibolga. Jkpim : Jurnal Kajian Dan Penalaran Ilmu Manajemen, 4(September), 320–330.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247. https://doi.org/10.1016/0001-8791(79)90072-1
Ningsih, H. L., Perizade, B., Hanafi, A., & Widiyanti, M. (2020). Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap Komitmen Organisasi pada PT Semen Baturaja Tbk. AMAR (Andalas Management Review), 4(2), 32–45. https://doi.org/10.25077/amar.4.2.32-45.2020
Paul, H., Budhwar, P., & Bamel, U. (2020). Linking resilience and organizational commitment: does happiness matter? Journal of Organizational Effectiveness, 7(1), 21–37. https://doi.org/10.1108/JOEPP-11-2018-0087
Rahadi, D. R. (2023). Pengantar Partial Least Squares Structural Equation Model (PLS-SEM). CV. Lentera Ilmu Madani, August.
Randika, A., Elvina, & Halim, A. (2023). Pengaruh Semangat Kerja, Komitmen Organisasi, Motivasi Dan Disiplin Kerja pada Samsat Rantauprapat Office. Management Studies and Entrepreneurship Journal, 4(4), 3319–3338.
Ristadewi, I. A. A., Ratnadi, N. M. D., & Astika, I. B. P. (2017). Pengaruh Tipe Kepribadian Conventional, Adversity Quotient Dan Motivasi Berprestasi Pada Kinerja Akademik Mahasiswa Magister Akuntansi. 5, 1757–1784.
Robbins, S. P., & Coulter, M. (2016). Manajemen (Alih Bahasa: Bob Sabran Dan Devri Bardani P) (Jilid 1 Ed). Erlangga.
Robbins, S. P., & Judge, T. A. (2022). Organizational Behavior Seventeenth Edition. In Pearson. www.pearsonglobaleditions.com
Rosyid, muhamad A., & Darojat, I. (2022). Pengaruh Komitmen Organisasi Terhadap Pegawai Pemerintah Daerah Kota Tangerang. Dynamic Management Journal, 6(2), 55–68. https://doi.org/10.53067/ijebef.v3i1.96
Sabiu, M. S., Ringim, K. J., Mei, T. S., & Joarder, M. H. R. (2019). Relationship between human resource management practices, ethical climates and organizational performance, the missing link: An empirical analysis. PSU Research Review, 3(1), 50–69. https://doi.org/10.1108/PRR-12-2016-0022
Saderiah, S., Otoluwa, N. I., & Burhani, A. H. (2022). Pengaruh Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Pegawai Dengan Komitmen Organisasi Sebagai Variabel Intervening (Studi Kasus Pada Uptd Puskesmas Maros Baru). POINT: Jurnal Ekonomi Dan Manajemen, 4(2), 59–74. https://doi.org/10.46918/point.v4i2.1638
Sari, A. D. K., & Wahyuni, S. (2019). Effect Of Employee Resilience Against OCB: The Role Of Organizational Commitment Mediation. International Journal of Education and Social Science Research, 4(03), 143–157.
Serhan, C., Nehmeh, N., & Sioufi, I. (2022). Assessing the effect of organisational commitment on turnover intentions amongst Islamic bank employees. ISRA International Journal of Islamic Finance, 14(2), 141–156. https://doi.org/10.1108/IJIF-01-2021-0008
Soelton, M., Wahyono, T., Oktaviar, C., Arief, H., Saratian, E. T. P., Cahyawati, I., & Syah, T. Y. R. (2021). Job Insecurity Anomaly on Turnover Intention and Employee Performance in The Organization Heavy Equipment Transportation Services. European Journal of Business and Management Research, 6(2), 211–216. https://doi.org/10.24018/ejbmr.2021.6.2.822
Stoltz, P. G. (2000). Adversity quotient: Mengubah Hambatan Menjadi Peluang (Alih Bahasa: Hermaya) (Yovita Hardiwati, Ed.). PT. Grasindo.
Sutrisno, S. (2022). Determinants of Employee Performance: Overview of Aspects of Communication, Work Stress and Compensation. Budapest International Research and Critics Institute …, 19259–19270. https://www.bircu-journal.com/index.php/birci/article/view/5937
Syamsuri, Abd. R., Halim, Abd., & Darvita, D. (2020). Analisis Adversity Quotient Dan Komunikasi Interpersonal Dengan Komitmen Organisasi Sebagai Intervening Terhadap Produktivitas Karyawan. Jurnal Ecobisma, 7(2), 125–139. https://jurnal.ulb.ac.id/index.php/ecobisma/article/view/1852/1745
Virgana, V., Suendarti, M., Lapasau, M., & Hasbullah, H. (2022). Measuring the Effects of Adversity Quotient, Organizational Culture and Job Satisfaction on Special School Teachers’ Organizational Commitment. International Journal of Educational Management and Development Studies, 3(2), 21–44. https://doi.org/10.53378/352886
Yunitasari, D., Nuraini, A., & Yulius Pangkey, D. (2023). Pengaruh Stres Kerja dan Lingkungan Kerja Terhadap Turnover Intention Dengan Komitmen Organisasional Sebagai Variabel Mediasi Di Rumah Sakit Islam DR.Subki Abdul Kadir Bekasi. Jurnal Manajemen Dan Administrasi Rumah Sakit Indonesia (MARSI), 7(3), 265–277. https://doi.org/10.52643/marsi.v7i3.3388
Yustikasari, S. A. T., & Santoso, B. (2024). Pengaruh Beban Kerja, Stres Kerja, dan Lingkungan Kerja Terhadap Kinerja Perawat Bagian Rawat Inap di Rumah Sakit Tingkat III Brawijaya Surabaya. Al-Kharaj : Jurnal Ekonomi , Keuangan & Bisnis Syariah, 6(2), 2547–2562. https://doi.org/10.47467/alkharaj.v6i2.3831
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
